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Reliant Chem-Dry

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RELIANT CHEM-DRY» About Chem-Dry» Testimonials


Tom B. - September 20, 2015

I have been using Reliant Chem Dry for over 10 years now.  I have apartments in SF and so I use him a lot.  I periodically check prices and have found Dan to be competitive in pricing.  But the real thing is he is a real bargain because he gets my carpets clean.   He also tells me if the carpet is too far gone (I had a 1 1/2 year old carpet which was trashed) he told me he couldn't get the carpet clean as it was way too gone.  He could have just clean it and let me realize I just paid for a cleaning which didn't help the carpet but he didn't. He left without getting the job but I feel confident about this man's good ethics and I keep calling him back again and again for my apartments.

I often have my tenants ask me when I am getting "that carpet guy again" because they want to have there apartment carpet cleaned; and this is with furniture.

I also like that I can get ahold of him at anytime as he answers his phone while on the job.  He takes the call and we make a schedule or he calls back with his schedule.  

His assistants are very friendly and professional.  I like that.

If you want your carpets cleaned, Dan is a great resource to call.

Helen L. - June 29, 2015

I have to compliment that Dan has good follow up and good business etiquette.  I originally made an emergency appointment with him for the next day to have my 2 bedroom carpets cleaned because I was getting anxious to settle in my newly remodeled home as soon as possible.  Needless to say, I originally bought a groupon deal, however that company couldn't come out on short notice until one week after.  I went on Yelp and called a few places (sounding a bit desperate), and the quotes they gave me were unreasonable.  I found Dan at Reliant Chem Dry, although he was at a job when I called him, but I accepted that he kindly asked if he could call me back after he looked at his schedule.  The quote he gave me was very reasonable as well... and I could hear that he works with many houses in the neighborhood, cause he is familiar with the room sizes and all.  
With that said, I regretfully had to cancel on Dan last minute because my contractors have not been able to finish what they needed to finish in the 2 rooms today, but I will definitely keep Dan in mind and call him when I am ready.  I was able to text message him and leave him a voice mail and Dan texted message me back and acknowledged the cancellation of my appointment.
Alot of people do not appreciate business lately, especially home services, and I admire Dan's attitude and appreciation for any potential customers.

Nate K. - September 7, 2014

Great job Dan the carpet cleaning man!

I've used his service for nearly six years and have always been satisfied.

He's friendly, honest and does impressive work.

A true miracle worker....last year he got INK out of a micro-fiber sofa.

Y.L. - June 15, 2014

I really like this company; Dan did an amazing job with our carpets and it looks so different from what it was before!  I really recommend him; his prices are super competitive, and he takes a lot of pride in the service he provides.

(One note I'd like to say about services in general, but especially with Dan, is that please be nice to people who are providing these services. It's a hard job to be lugging around all this equipment and to maintain it and to be dealing with all the hassle of condo rules and regulations.  When I read some of these reviews - and I think perhaps Dan isn't working with some of the other people mentioned in his earlier work in prior posts - sometimes people are really harsh. He may not be super tech savvy as he's an older gentleman so be gracious, folks - we all need it!)

Anyway, I highly recommend Dan and we will be using again when we need clean carpets!!

Tina V. - October 14, 2014

I used Yelp to find a reliable good chem dry carpet cleaner in SF.  I was not disappointed. Dan was professional and friendly totally reasonable prices and did a great job.  He arrived on time, took measurements, quoted me the price and started the job.  We will definitely use Dan at Reliant chem Dry again!!  Carpet looks great!

Lee N. - August 6, 2013

I've used Stanley Steemer and Sears which both do great work but I found Chem-Dry online and they were excellent.  Less expensive and better work!  I'm using them from now on.

N.J.K. - April 27, 2012

I had a great experience using Dan & Jordan from Reliant Chem-Dry for our upholstery cleaning - we had 2 recliners that we wanted to get cleaned.  From my initial email asking for an estimate to all follow-up questions and scheduling, Dan was extremely prompt and thorough.  They showed up on time, answered all my questions, were very respectful while here and did a great job.  

The chairs definitely look much better, a much-needed makeover!  While not all the stains came out, they had warned me about that upfront so I was not surprised.  And no surprise fees/charges - the cost was exactly what Dan had quoted me over email.  All in all, a very pleasant experience - I would highly recommend Reliant Chem-Dry for all your cleaning needs.

 Duncan W. - July 3, 2012

Dan and his guys are great down-to-earth people who care about their work and do a really nice and tidy job. You know who is turning up and who will be in your house unattended which is great as i often have to leave while the carpets are being cleaned. Their prices are great and they are timely and reliable and do great work. I highly, highly recommend them.

Thomas Smalley – October 29, 2011
I manage a large 18 unit apartment complex, and for the last 8+ years I have relied solely on Reliant Chem-Dry for all my carpet cleaning needs. Not only for the common areas, but for all the individual units as well. I find the Chem-Dry process leaves the carpet, clean, fresh, and much drier than steam extraction methods. Mr Mcgarrah is courteous, very professional, on time, and goes the extra mile to make sure the job is done properly.

Ray Williamson – October 31, 2011
Dan can get the spots out and get the carpet nice and clean. Prompt, reasonable, friendly and good service! Very happy with the cleaning results, and highly recommend  Reliant Chem Dry.

*Based on studies conducted by independent laboratories of Chem-Dry’s HCE (Hot Carbonating Extraction), P.U.R.T. (Pet Urine Removal Treatment), Granite Countertop Renewal, and Tile, Stone & Grout cleaning processes. Allergens tested were dog and cat dander and dust mite allergen. Pet odor results based on testing with the most common odor sources found in dog and cat urine. Pet urine bacteria results based on Chem-Dry’s HCE cleaning process and a sanitizer, combined with P.U.R.T. All bacteria results include use of sanitizer. Figures are an average across multiple tests.

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